Problem Solving and Decision Making

We’re constantly making decisions—yes, even before we drag ourselves out of bed. Shall I hit snooze for the fourth time? Do I really need to wear proper trousers for this Zoom meeting? By the time you’ve had your first cuppa, you’ve probably made 50 decisions already. Despite all this practice, some folks still find decision-making tougher than choosing a takeaway on a Friday night. You might know someone who can’t even pick a sandwich, let alone make big work decisions. Similarly, we’ve all stared at a solution and thought, “I could have come up with that.” But here’s the catch: it’s not just about being clever. The real trick lies in pinpointing your options, doing a bit of digging, and piecing things together so it works. A solid process can take the dread out of decision-making and help you solve problems like a pro. ### **Learning Objectives** By the end of this course, you’ll be able to: - Apply problem-solving steps and tools like a boss. - Analyse info to get to the heart of a problem. - Spot solutions that actually work. - Think creatively and contribute in team problem-solving (without just nodding along). - Choose the best approach for making decisions—no coin flipping required. - Create a plan to implement, evaluate, and follow up on decisions (because winging it only works in films). - Steer clear of common decision-making blunders.